PriceMatch Guarantee

Backcare Basics (www.backcarebasics.com) values you as a customer and wants to ensure that you receive the best price available. If you happen to find a lower online price, and meet the terms and conditions below, Backcare Basics will not only give you 100% of the difference, but an EXTRA 10% on top of it - That's 110% of the difference! Shop with confidence at Backcare Basics!

PriceMatch Guarantee Terms & Conditions:

  • The product must be the exact same make, model, and color as purchased at www.backcarebasics.com.
  • Custom and/or special order items are excluded from the PriceMatch Guarantee.
  • The online merchant offering the lower price must have the product currently in stock and available for immediate delivery.
  • The online merchant must be an established U.S. site, as determined by Backcare Basics. This PriceMatch Guarantee does not apply to auction sites.
  • PriceMatch Guarantee applies to price of the item, prior to any shipping charges, handling fees, processing fees, taxes, etc.
  • Claims must be received via e-mail within 3 days from purchase date and sent to Luanne@backcarebasics.com.
  • Limited to three claims per customer in any 60 day time period.
  • Limited to three of the same item number per customer.
  • Does not apply to merchants offering factory-reconditioned, refurbished, closeout or previously returned items.
  • Does not apply to merchants offering special promotions such as sale prices, rebate offers, coupon offers, quantity discounts, special orders and/or membership requirements for buyers and/or sellers.
  • PriceMatch Guarantee applies to online orders only.
  • PriceMatch Guarantee applies to items for which no other offer, promotion or incentive that may otherwise be provided by Backcare Basics has been utilized or accepted by customer.
  • Backcare Basics must be able to confirm the lower price, and unconfirmed prices will not be honored.
  • Backcare Basics reserves the final right to best determine eligibility for this PriceMatch Guarantee.
  • PriceMatch Guarantee is subject to change without prior notice.
  • 110% difference will be issued in the form of a Backcare Basics store credit or gift card/coupon. You are eligible for up to $250 in store credit on future purchases at Backcare Basics per 60 day time period.
  • The list of excluded items is subject to change without prior notice.

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